The challenge:

We have noticed that SERP is always trying to report financial values in base currencies.

This is causing our clients issue as they try to handle the 2 following situations. Can anyone suggest how to set the system up so we can acheive the following.


1) Bank reconciliation is not looking at the transaction amount but rather showing a converted amount to reconcile. This is confusing the clients Canadian client having US Bank accounts receive bank statements in US amounts and it is difficult to reconcile as conversions become necessary. I need to be able to force the account reconciliation of the US Currency account to show the transaction amount instead of the converted amount to Canadian $$.


2) Customer statements are printing in the base currency. What is HW suggesting we do in order to allow US Bank accounts to be reconciled in US amount (original transaction amounts) and How do we generate US Customer Account Statements in USD?

I am wondering is the key is in correctly deploying BASE 1 as Canadian and BASE 2 as USD and go from there.


Any ideas will be greatly appreciated.


Kindest regards,
Wayne