How to recover from a failed CN
Paul Timms
3-27-19
We have had some issues with the cloud node, particularly on Windows servers, and would like some guidance on the following.

1. Cloud node update fails, cloud node is no longer able to run.

2. Cloud node database is damaged and is no longer able to run.

3. How to uninstall cloud node and then reinstall it.

4. How to temporarily run a customer's system outside of cloud node, while the problem with the cloud node is being fixed.


5. How to move a customer's system to another server, when they have their own cloud node (i.e. one to one).

6. How to move a customer's system to another server, when they are on a shared cloud node.
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Hello Paul, That is something only HansaWorld can do. But that would help to understand is that causing the problem and - if so - we fix the issue. Additional information is appreciated. Yavuz...
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