Updating wrong E-Mail Queue record with Sent Flag
Aldevinas Katkus
5-10-21
Operating system: macOS
We have upgraded our system from 8.5 2021-02-13 (build 85360175) to 8.5 2021-04-18 (build 85360449) because older build suddenly stopped send and received emails for no reason (Database was marked as Live in Database status setting)
And now I can see "Updating wrong E-Mail Queue record with Sent Flag" in the email gateway log. Though it looks like all emails in the queue were sent.
Shall we worry about this?

2021-05-10 12:52:12 (1) SYSTEM Sending Email from Virginija
2021-05-10 12:52:12 (1) Updating wrong E-Mail Queue record with Sent Flag
2021-05-10 12:52:13 (1) M4USleep called on main thread: 100

2021-05-10 12:52:13 (-1) /THREAD(10) SMTP failed with code 421: Network error sending: QUIT
2021-05-10 12:52:13 (1) Updating wrong E-Mail Queue record with Sent Flag
2021-05-10 12:52:13 (1) M4USleep called on main thread: 100
Anna Lasko
5-11-21
Hey Aldevinas,

Thank you for your patience.

This may refer to an exceeded limit of simultaneous connections, or a more general temporary problem. The server (yours or the recipient’s) is not available at the moment, so the dispatch will be tried again later.


The queue should send it out sooner or later, if not then come back to us, as it seems like its provider problem not serp problem

Kind regards,
Anna
Jennifer
5-26-21
Dear Aldevinas,

Can you confirm this is ok for you?

Regards


Jennifer
Aldevinas Katkus
5-27-21
Created byJennifer13:33 26 May 2021
Dear Aldevinas, Can you confirm this is ok for you? Regards Jennifer
We haven't noticed anything wrong with that. All email went to their destination.
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