Re: End user systems unresponsive when cloud controller is down
Tomas J.
12-27-19
Hello Paul,

Down time was not caused by Cloud controller.

It was caused of Standard ID server being down, because it is hosted in IBM cloud, and that server (IBM one - died). Yes downtime was 4 hours. But it was once only.

Due to this IBM's failure, we are moving that server to a more stable environment. And prepared a reserve system to prevent such events.
Also a new version will be released where calls to StandardID server will be changed.


Secondly, customers should be able to login and work with local database password and username, eg. SJ, ABC123. So if customers are crucial, customer should be able to log in and work with SJ + StandardID password and should log in one by one, not at the same time all-together.


Regards,
Tomas
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