Last night I upgraded our 8.4 from 2018-01-26 to 2018-03-21. When logging in with a Windows client, it told me a newer version was available and that it was a required update, which is odd since the database should not have changed. When I selected to update, it then said it failed to download the update.

I checked in hansa.log and it said:

2018-05-01 09:30:59 /THREAD(19) SendBinFile Web File Not Found clients/windowsnet.ha
2018-05-01 09:30:59 /THREAD(19) Web file not found: clients/windowsnet.ha


I checked the webcust/clients folder on the server and it was empty. I then downloaded and extracted the Linux server installer, copied the updateclients folder to my server folder, copied the two .ha files to webcust/clients, and renamed them to windows.ha and macosx.ha. I was then able to auto-update my Windows client.

Why does upgrading not include these files which are required to update the clients?