Thanks but it's not fixed. Our customer is still getting the prompt to download WebHWMasterBanner.hal when logging in. They have to cancel this many times before it no longer appears.
I would like to know what BackgroundHALShouldPause does, and how to use it. While it's listed in the HAL Primitives report, it is not used in source code and it doesn't appear in the LMS HAL...