SERP 8.3 2017-01-25 Windows Client

->eMail

I have been running Outlook and SERP eMail in parallel for numerous months now.

I have noticed a definite inability of SERP to get all eMail for a person and reliability deliver them correctly.

Today it happen again that I was copied on an eMail from a customer and the eMail made it into Outlook and not SERP.

How can I send you feedback on this bug? What support files can I send you on this one?