Re: Item status is going crazy
Dejan R.
6-14-18
Hi Wayne,

If the figures in the 'Item Status' window are not correct, you can have them recalculated. To do this, go to the Technics module and run the 'Recalculate Item Status' Maintenance function.
If a figure is still incorrect after running this function, change to the Database Maintenance module and enter the Item Number in the Log Item Status Updates setting. Then run the 'Recalculate Item Status' Maintenance function again and open the "hansa.log" file (the server's "hansa.log" file in a multi-user system). Each transaction that affects the Item Status will be listed, which may help you find the cause of the error.

I suggest you to first test on "Test system" and not Live!

Regards
Dejan
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Piotr Wycichowski
Hi, I need very quick support. We've just upgaraded our SERP from version 250507/85558691 to 260126/85561335 (on Mac server). When server process was started, the folder EmailGateway was autom...
08:56 10 Mar 2026
Hi Bror-Erik, Thanks for your reply. We've done further testing and we've discovered that it is only my Windows 11 laptop that has this message about downloading components. Other coll...
12:04 27 Feb 2026