Re: Item status is going crazy
Omar Dottin
7-5-18
Hi Wayne, thanks for the information, we will look into the portal notifications.

- If over-delivery is ticked and you deliver more than you have in stock, the system logically does not know what the extra items are worth

- If the customer returns those items, then again the system has no idea of their worth

- However, the system should at least pay attention to items if they are not in negative stock.

This is why the maintenance routine worked when you un-ticked that setting.

I hope that this explanation of the system logic helps :)

We will do further investigation on possibly making enhancements to this in the future and will let you know of any improvements

Best,
Omar
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