Can you tell the procedure on how they can update? Because as far as I know, you need to create text back-up and restore it in new version in order to update. Currently, they cannot make text back-up because of the error.
Hi David,
Since this happend in a timed task and its a memory problem, system crash and there are not any messages in hansa.log
In hansa log. last lines are following:
2025-04-24 22:48:20 runn...
