Can you tell the procedure on how they can update? Because as far as I know, you need to create text back-up and restore it in new version in order to update. Currently, they cannot make text back-up because of the error.
Hi Piotr,
The log entry: 2024-12-14 08:40:43 0.000 CallHal(IsHansaWorldCustomer)
appears because the server is running with the verbosity=debug-detailed setting in its parameters.txt file.
Thi...