export never finishes in 8.5 2020-01-07 (build 85330517)
Aldevinas Katkus
2-5-20
Linux server + Windows Clients
Windows server+ Windows Clients

If System>>optional features>>Performance>>Parallel reports<>OFF then following problems occur:
Maintenances don't run (e.g.,SL>>Create Interest Invoices does not create any invoices)
Exports never finish, e.g., NL>>Exports>>Tag/Object Balances, Accumulated Monthly P/L.
The file size is zero bytes and if we try to open it, we get the message telling the file is being used by another process.

This happens for at least 3 customers (all of them with HALs).
We cannot replicate this in demo.

Server log shows:
2020-02-05 15:09:27 (1) VK MAINTDEBUG: gp->gReportParaType!=kReportParallelityNone and ParaReportExists()
2020-02-05 15:09:27 (1) VK bg hal running is 1
2020-02-05 15:09:27 (1) VK -- process list start --
2020-02-05 15:09:27 (1) VK process id: 25 type S3
2020-02-05 15:09:27 (1) VK -- process list end --
... (same log lines are being repeated)


Any ideas

If we turn OFF Parallel reports, then Exports and maintenances work, however, only one report can be run at a time which is not acceptable in multi user environment.

The only
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Bror-Erik Kotiranta
Clients have their own cache, and then the server has the shared cache, if you want it kind of black and white. Presense should be there as far as i know...
10:55 7 July 2025
Yavuz Yigiterhan
Hello Paul, That is something only HansaWorld can do. But that would help to understand is that causing the problem and - if so - we fix the issue. Additional information is appreciated. Yavuz...
10:45 7 July 2025