DB crash during Stock Rebuild
Aldevinas Katkus
4-24-20
Operating system: Windows
Customer tried to run rebuild stock maintenance in client server mode and it crashed the database (--skip-free-lists did not help to start the server).
Any ideas why this happened?
2020-04-23 12:12:00 /THREAD(5) *** Uploading backup D:\Backup\TB-2020-04-03.TXT to cloud storage ***
2020-04-23 12:12:09 ALGI Apdorojimas RebuildStockMn
2020-04-23 12:12:09 ALGI Database set to unsafe (import and maintenance) mode
2020-04-23 12:12:10 ALGI requeueing
2020-04-23 12:12:11 /THREAD(5) Error: Failed registering upload job
2020-04-23 12:12:11 ALGI Database set to unsafe (import and maintenance) mode
2020-04-23 12:13:11 /THREAD(5) Duomenų bazė: gp->D4recoveryMode!=kTransactionModeSafe
2020-04-23 12:13:13 Windows Service version
2020-04-23 12:13:13 Starting application...
2020-04-23 12:13:13 20547 cache sectors added
2020-04-23 12:13:13 16384 hash table entries added

2020-04-23 12:13:13 *** running with new mail receiving and parsing ***
2020-04-23 12:13:13 *** Using LRU Replacement ***
2020-04-23 12:13:13 Ankstesnis veiksmas nebuvo reikiamai užbaigtas
2020-04-23 12:13:13 *** using a freelist to keep track of free space ***
2020-04-23 12:13:13 *******************************************************************
2020-04-23 12:13:13 *******************************************************************
2020-04-23 12:13:13 *******************************************************************
2020-04-23 12:13:13 *******************************************************************
2020-04-23 12:13:13 **** ****
2020-04-23 12:13:13 **** WARNING WARNING WARNING ****
2020-04-23 12:13:13 **** WARNING WARNING WARNING ****
2020-04-23 12:13:13 **** ****
2020-04-23 12:13:13 **** free-lists corrupted ****
2020-04-23 12:13:13 **** The database is seriously damaged ****
2020-04-23 12:13:13 **** You Must do an Export + Import to properly recover ****
2020-04-23 12:13:13 **** To skip the free-lists please use the --skip-free-lists ****
2020-04-23 12:13:13 **** parameter when starting Hansa. Then you Must Immediately ****
2020-04-23 12:13:13 **** perform an Export + Import if possible ****
2020-04-23 12:13:13 **** ****
2020-04-23 12:13:13 *******************************************************************
2020-04-23 12:13:13 *******************************************************************
2020-04-23 12:13:13 *******************************************************************

2020-04-23 12:13:13 *******************************************************************
2020-04-23 12:13:14 enabler flag 2 set by using PACKFIELDMATRIX in halcust\Import70to81.hal:497
2020-04-23 12:13:14 Database ID is: ED150FC123998F301ADB8E74CA885F0D
2020-04-23 12:13:15 Listening on port: 7015 (Clients)
2020-04-23 12:13:15 Listening on port: 1082 (HTTP)
2020-04-23 12:13:15 Server process running
2020-04-23 12:13:15 8.5 2020-01-07 (build 85330538)

2020-04-23 12:13:15 Server process running, pid 10796
2020-04-23 12:13:15 /THREAD(4) Starting Mail sender
2020-04-23 12:13:17 *** Running with Cloud Backups, plan level 1 ***
2020-04-23 12:13:17 /THREAD(18) *** Uploading backup D:\Backup\TB200402_naktis.TXT to cloud storage ***
2020-04-23 12:13:19 Trying to add threaded idle task UpdateLicenses with updating HAL function UpdateLicensesIdleTask
2020-04-23 12:13:19 Trying to add idle task SugarCRMRefreshAccessTokenTimedTask when already running, skipping

2020-04-23 12:13:19 Trying to add idle task SugarCRMRefreshAccessTokenTimedTask when already running, skipping
...
" Trying to add idle task SugarCRMRefreshAccessTokenTimedTask when already running, skipping" repeated many times.

..
2020-04-23 12:13:19 Įeinanti jungtis 10.20.205.130:56197
2020-04-23 12:13:19 Įeinanti jungtis 10.20.205.153:64120
2020-04-23 12:13:19 Duomenų bazė: D4DiskRead nextdp!=-1
2020-04-23 12:13:19 D4DiskRead nextdp!=-1

2020-04-23 12:13:19 DñMESIO! Duomenų bazė gali būti sugadinta. If you have tried a normal backup and that failed, we suggest you choose to create and save a raw data export from the next dialogue box
2020-04-23 12:14:19 Level 2 processed -45.63 percent, found 568 825 records
2020-04-23 12:15:19 Level 2 processed -35.98 percent, found 1 313 030 records
2020-04-23 12:15:46 GetThreadRepCancel() = true -- SendROData(): SendDataSV() Failed 2
2020-04-23 12:16:19 Level 4 processed 1.62 percent, found 2 226 992 records
2020-04-23 12:16:35 D4DiskRead nextdp!=-1
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