Re: Maximum number of users already logged in
Bror-Erik Kotiranta
11-2-21
Sometimes, rarely, fetching internet enabler will change the contract number in the internet enabler setting. This happens only if
- customer has more than 1 contract
- the newest contract is something else than the ERP contract (einvoice,hosting etc without wan)

I see in the log that RBO logged in, and maybe he is unlicensed ?

So what i would check is


1) what is customer/contract number on sys>sett>internet enabler
2) change if needs to change and get new enabler
3) check sys>sett>configuration --- here you check users/companies and modules/verticals what you should have and what enabler is giving you
4) check users in all companies(1 or many does not matter) that they are as they should be, named/concurrent. sys>regist>persons and technics>reg>global users


when checking users, and you see this unlicensed checkbox checked, you can do named -> saved -> concurrent -> save or vice versa. ERP will tell you if something is wrong (usually)
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Bror-Erik Kotiranta
I will have a programmer answer this one, I do not have the full answer for this...
14:23 25 Jan 2025
Bror-Erik Kotiranta
I meant that file you were looking it, forgot the actual name sorry about that. But that file, if you change the IP to the correct one, does it then connect?...
14:21 25 Jan 2025