HAL is referred to in the error message. Do you have any HAL created affecting this area of functionality for this customer as it seems like it needs to be reviewed?
More explanation @Paul:
When the issue occurs, should see if restarting presence or lookup helps. If so - that is the issue and should be sorted. First need to ensure that that is the issue...
Hello!
You can mark it as closed as option. If document is connected with other documents you can not delete it so you will not be able to delete PO, as you will not be able to remove Goods receipt...