HAL is referred to in the error message. Do you have any HAL created affecting this area of functionality for this customer as it seems like it needs to be reviewed?
are the activity set as Hansamanuals said?
https://www.hansamanuals.com/main/mailnumber___62526/theconf___231/manuals/version___20250224/langcode___es/hwconvindex.htm?shortcode=HW0301SETTINGS_Order...
SendWebRequest3 is a boolean function, so if this returns true and the reply header has an accepted status, you can assume that the data was sent successfully and perform some actions on the record th...