Serial number items with no serial number history
Christoffer Riska
2017-07-30
Hi,

This is a problem that relates back to version 4.x or 6.x.
In early versions it was possible to change an item from serial/batch number tracking to no tracking and back.

This resulted in a situation where there might be items in stock with no serial number history, although the items have batch number set in item register. Thus, making it impossible to remove these items from stock.
In current versions it is no longer possible to remove serial/batch tracking from an item.

Is there any way to remove these items from stock?
The normal way does not work as Hansa requires the user to enter a serial/batch number for the items, but they have none in serial number history.


Is there maybe a setting or maintenance that can help here?

Regards,
/Chris
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