Hi.
So we think we fixed the bug.
Can you please check your customers backup import into 8.4 2017.10.03 version latest build and let us know. It is available on standardinstall.com after you log in as test version.
I would like to know what BackgroundHALShouldPause does, and how to use it. While it's listed in the HAL Primitives report, it is not used in source code and it doesn't appear in the LMS HAL...