For as long as I can remember I have used the import feature as a way to correct certain fields by exporting the record in question, amending relevant data then re-importing.

My customer running SERP 8.1 16-03-31. Whenever I have been exporting Sales Orders, amending them for various reasons and reimporting it is actually duplicating the FutOrVc record in Item History!

So this has the result of duplicating the actual sales order quantity on the item status for every item on the order.

The order also shows twice in the Item Status.

Can someone please explain why this could be happening? I have used this method for years without this issue. Is there a new setting somewhere I am not aware of?