Another alternative is you can click to allow on account amounts and book this way. But then it doesnt have the same tracking options as you do with a prepayment number. Might this work for your customer?
Hello,
We also have a customer on windows who is on 2026-02-28 having the exact same error message after updating.
The title of the messagebox is in our case is: "C:\Program Files(x86)\Han...
