It is not a bug that Company code is not same as row number this code is entered in. But if any issue is found that it makes a problem as them to report exact steps and backup.
This is not the issue of upgrade SERP. But serverip.dat in this case contains the value: 192.168.88.12:1301, so this is local IP of the server with SERP.
Anyway I don't understand what do you me...
