A customer is using a Cisco BE6000 PBX. What is involved in connecting SERP to it, in order to use the telephony features of SERP (activity creation etc.)?
I've found an issue which I'm trying to find the best way to resolve.
An integrated proof of delivery system sends two pieces of data to the SERP API, in two separate calls - let's c...
There are some topics in this Q&A related to this question, but none of them is about Idle users - Concurrent or Named.
If timeout minutes are specified in Optional Features, then all idle users are...
