Is there any update on this please? We have people using the API to create customers, and if their name or address contains an "unusual" character e.g. an & or an accented letter, it does not get created correctly inside SERP.
So the mystandard have gotten a face lift.
So when the backup is triggered, thats the time when a "snapshot" is taken from the system and written down to the backup (.TXT file)...
