Is there any update on this please? We have people using the API to create customers, and if their name or address contains an "unusual" character e.g. an & or an accented letter, it does not get created correctly inside SERP.
This is not the issue of upgrade SERP. But serverip.dat in this case contains the value: 192.168.88.12:1301, so this is local IP of the server with SERP.
Anyway I don't understand what do you me...