Dear Wayne,

Apologies for not getting back to you earlier, for future "emergency requests" please always escalate to your Partner Manager or to me directly.

Regarding backups, yes we understand the need for more advanced solution that text backup, thats why we have developed Data Security Plans that we have announced at the last Partner Conference where you were present. Level 4 will be what you are looking for and available from 8.5. Detailed information on the plans and pricing will be available for all partners shortly.

Best Regards,
Jana