no e-mail received when changing a password of a SERP user
Tom Björk
5-4-18
Tom Björk
5-4-18
When you change a password of a SERP users, a user should receive an email with a link from where a user can enter his/her password.
What is the problem, user newer get the email? (the email address is correcet, verified)
Hello Tom,
thank you for reaching out to us about this issue.
sometimes the recovery email queue piles up and it takes some time to start working again.
Sorry for the inconvenience. Since you sent this message we have been working to improve the workflow and we are now close to zero case.
Hi,
We have client using 8.5 2021-09-26 (build 85400383).
The fields "Max Web Users" and "Max Sessions" ar blank.
Server is closing itself almost every day.
Message in hansa....
Afternoon,
Some of our customers haven't changed their passwords for a while but they're not getting any password expiry message. If I copy their Standard ID into a new user on some test ...
