Hosting & Cloud
Cloud Node with D4 errors in log
Sanjay Parbhoo
11-22-18
We have a cloud node instance where the service cannot start and there is a d4 error message in the log file. This suggests that the database has been damaged and needs to be recreated.

What is the procedure to resolve this?
Reply
Håvar Falck-Andersen
11-23-18
I have the same problem on a client (windows). How to restore the cloud node HDB ?
Reply
David Delač
11-23-18
Hello Sanjay,
Thank you for your enquiry. Have you tried exporting and importing back the same database? This usually works and in case it doesn't then I would suggest you to try importing latest backup.

Best Regards,
David D.
HansaWorld Sweden
Reply
Tomas J.
3-28-19
If a CN database is damaged, then an export/import can be done (only for advanced users who can recognize such issue)

Stop CN service

Go to CN directory and perform normal export/import
Start CN service



Manual steps to recover if D4 and backup can not be created

hansa-cloudnode --rawdata
ren HANSA.HDB HANSA.HDB.D4
hansa-cloudnode rawdata.txt
hansa-cloudnode --backup
ren HANSA.HDB HANSA.HDB.BAK
hansa-cloudnode Backup\TB.TXT
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Re: Unable to delete wrong PO>>GRN
Arzu Erdogdu
Hello! You can mark it as closed as option. If document is connected with other documents you can not delete it so you will not be able to delete PO, as you will not be able to remove Goods receipt...
09:29 13 Jun 2025
Re: Technics>>Settings>>Services Cache
Paul Timms
Hi Yavuz The Services Cache register is stored on the server. Our customer servers are either Linux or Windows. The client OS is irrelevant. Thanks Paul...
14:44 10 Jun 2025