Forum - Norwegian customer Mikrena AS 4716050 >> problems with languages

Norwegian customer Mikrena AS 4716050 >> problems with languages

Kate Kaufmane

1-16-19

Hi,

Norwegian customer Mikrena AS with contact number in HansaMail 4716050 has a problem with languages but only on one SERP client.

Language changes from Norwegian to English and back again when creating reports, PDF documents and also linked records change - for example, Fakturaer/Kreditnotaer are sometimes registered as Invoice/Credit Note; same with Utleveranse/Deliveries.

Can someone check language hob files on their server? I have access to their server in mystandard but hob files are not visible there anymore.

Any other idea why this problem can appear?

Kate

Martin A.

1-18-19

Hi Kate,

Hope you are fine.

I just republished the localizations for the customers version (client, server and localizations).
Please ask the customer to download a new client from MyStandard.

If this does not solve the issue, ask the customer to add Norwegian on the language field in the person record
(SY>>Settings>>Persons>>Open the specific persons - person record>>navigate to the Language field and use paste special and select NOR. If not possible to select NOR, just type NOR and save>>restart the client).

Let me know how it goes.

Regards,
Martin

Back to the list

New Message
Open Questions My Questions