Q&A
trying to use slot 4242819 which is in mode duringlogin for not allowed work: mpNewPost
Sanjay Parbhoo
3-21-17
82
Hi

I have a customer site where clients are no longer able to connect to the server. "Lost connection with server, shut down" is displayed.

The messages below are displayed in the log.


2017-03-21 20:32:44 trying to use slot 4242819 which is in mode duringlogin for not allowed work: mpNewPost
2017-03-21 20:32:44 Slot number -1 when Socket 2 session -9 (192.168.1.4) tried to to send: mpRecordStore

The customer has now been down for 1 day, any ideas would be welcome

/Sanjay Parbhoo [2017/03/21 20:37 PM]
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Sanjay Parbhoo
3-21-17
I think I found the issue. Its something to do with remembering a password. However, this seems to have been applied to all users. As a global setting.

Does anyone know how I could reset this? Export/Import did not help, and neither did changing the Login Options setting.

/Sanjay Parbhoo [2017/03/21 22:44 PM]
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Reply
Swati D.
12-4-19
Hi Sanjay
Did you get an answer to this? Was it resolved?

Swati
HW Support
Reply
Pijus Juodis
12-4-19
Hi,

In case there are still some issues, I would suggest testing in the latest released version. Login logic should have been improved since 2017.

Best regards,
HansaWorld
Reply
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