Forum - LiveSync in second company

LiveSync in second company

Std Accounts Test

11-21-18

Hello,
Customer is on 8.1 2016-04-14
Recently additional company configured with LiveSync clients. On the second company it is not possible to do row operations (like Amend Line or Delete Row). The moment you highlighted a row, the highlight is removed before you click Amend or Delete.

Noticed that when I put the mouse cursor In Item/Command field it started blinking fast.
This issue does not happen when working online or with LiveSync from the first company.

Thx
Mohamed Saad

David Delač

11-21-18

Hello Mohamed,
Thank you for your enquiry. This sounds like a bug, can you test it in version 8.5? If it is repeatable in the newest version then please open a bug report on our Issue Tracker with proper sample data and steps on how to reproduce it.

You can see our bug reporting routine here: https://partners.hansaworld.com/faq

Best Regards,
David
HansaWorld Sweden

Std Accounts Test

11-21-18

Hi David,

No it is not repeatable in 85, in fact I have another customer on this exact same version and they are running just fine with multiple companies.
It doesn't seem to be caused by customization (e.g removing HAL files except datadef doesn't change this behaviour).
It is not platform specific (tested both windows & Mac).
The only noticeable difference in this installation is that company codes here are letters , rather than numbers.

David Delač

11-22-18

Hello Mohamed,
As the bug is not repeatable in 8.5 there is not much I can do for you. This problem seems like it is specific to your setup and I would either update or try to investigate the issue further on your side.

Best Regards,
David D.
HansaWorld Sweden

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