Forum - Email Queue visible to all companies

Email Queue visible to all companies

Paul Timms

4-17-19

When creating an email from a record, e.g. sales invoice, it creates a link to both the mail record and the email queue record in the link manager of the invoice.

The user is able to open the email queue record, and then browse up and down between records. Since the email queue is shared across all companies, this is a potential breach of GDPR. Is there any way to allow a user to only view the email queue record that they have opened, or alternatively to allow users in a company to only access the email queue records created from their company?

Martin A.

4-18-19

Hi Paul,

Hope you are doing well.

That is a good question. What I know is that it is possible to add this register in access groups.

For example:
Type:Register>>Item:Email Queue>>Level:Report without drill down, or None

Hi Tomas,

Do you have any input.

Thanks and regards,

Tomas J.

4-18-19

Hi Paul,

firstly, please provide exact steps where and how this happens, both in 8.4 and 8.5 i can't get 2 links, it's always only 1 >> to created email. No queue.

Secondly, GDPR breach is if you access data you should not, meaning ordinary users should not even have rights to see email queue or you are using persons data without their permission.

Regards,

Tomas

Martin A.

5-6-19

Hi Paul,

Hope you are doing well, it was good meeting you last week in London.

Let us know if you have any questions regarding this topic.

Thanks and regards,
Martin Arnbom

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