Q&A
Returning a prepayment
Eberstein Business Solutions
1-20-20
Hello,

One of our customers made a prepayment but now wants to return that prepayment.
System does not allow to have the same prepayments with a negative value. How do they return a prepayment?

Customer version: Standard ERP 8.5 2019-07-15 (85320313)

Best regards.
Reply
Dejan R.
1-20-20
Hello,

Did you maybe try with function "Write-off Prepayment"?
http://www.hansamanuals.com/main/english/mailnumber___3396/theconf___516/manuals/levelzero___3393/version___71/hwconvindex.htm

Regards
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