Check EU VAT Number Button
8-3-20
Operating system: Windows
Hi there,

Version 2020-01-07 has a "Check EU VAT Number" button on the contacts. We have checked this out and whilst most countries are fine, we have found a handful of countries that always produce an “Invalid” message whereas if the same VAT numbers are checked directly on the website https://ec.europa.eu/taxation_customs/vies/ they produce valid messages – if it’s a valid VAT No obviously – we think the button is referencing an incorrect link for these countries. The countries that produce spurious results are:

AT – Austria
CY – Cyprus
ES – Spain
IE – Ireland
NL – The Netherlands

Could someone take a look at this please?

Thanks

Best wishes

Dave
Simone M.
8-11-20
Hi,
please check that settings in System>>Settings: Number Mask are correct.
That is the setting where to define the rules to check VAT number per country.
In case you are not familiar with, here the link to our manual:
http://www.hansamanuals.com/main/manuals/mailnumber___4092/theconf___602/hwconvindex.htm
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Hi Bror-Erik, Thanks for your reply. We've done further testing and we've discovered that it is only my Windows 11 laptop that has this message about downloading components. Other coll...
12:04 27 Feb 2026
Thanks Bror-Erik 👍😊...
11:56 27 Feb 2026