Forum - Freezing with CopyPost topostp==NIL

Freezing with CopyPost topostp==NIL

Vlado Marko

10-2-20

Operating system: Windows

Our StandardERP Server repeatedly crashes (freezes) with the same error message (see log below). The issue always occurs during log in of the user (it is not fixed to a particular user of type of use). The server emits the error messages shown below and the freezes in a way that it must be restarted using kill -9. The issue occurs every few weeks and is very annoying as the server does not restart itself automatically. It already happened at least 5 times.

Can you explain what these messages mean (CopyPost and m4_Recordstore errors)?

Server version: 8.5 2019-06-05 (build 85310221)

Platform: Linux

2020-09-17 08:48:28 AIV LOOKUP: FindService_New in cache HANSAWORLD_ID_CHECK
2020-09-17 08:48:28 AIV LOOKUP: FindService_New resolved HANSAWORLD_ID_CHECK to 169.51.66.84:1401/HTSCheckHansaWorldID.hal
2020-09-17 08:48:28 AIV Login @192.168.252.171
2020-09-17 08:48:28 AIV CopyPost topostp==NIL
2020-09-17 08:48:28 AIV m4_RecordStore got blank fnr
2020-09-17 08:49:05 *** running with new mail receiving and parsing ***
2020-09-17 08:49:05 *** Using Clock Replacement ***
2020-09-17 08:49:05 Last session was not properly terminated
2020-09-17 08:49:05 *** using a freelist to keep track of free space ***

Simone M.

10-6-20

Hi,
this error was occurring in different scenarios and we fixed most of them in the latest version.
Please provide the exact steps on how to repeat it, so we can check if a fix it's still needed.

Vlado Marko

10-7-20

Simone, unfortunately it is impossible to figure out how the error is triggered as it only occurs once in a couple of weeks on a server which is all the time used by more than 15 users.
It occurs only during the login of a user, after I restart user logs in normally without any error. The users are loggin on and off several times (what must be 100s times a day) and the issue occurs only rarely.

Vlado Marko

10-7-20

Simone, we are using mail gateway, and probably this started after we enabled mail gateway. I am wondering if this could be related to mail (due to "Post" in error message)? Can you provide some background what is this error supposed to mean?

Simone M.

10-9-20

If related to mail gateway, then most likely has been already fixed.
But without the steps, it quite difficult to debug an error on a version that old, just assuming.

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