THREAD Message in logs
Sanjay Parbhoo
7-28-21
Operating system: macOS
Hi

We are seeing the following message in the logs.

/THREAD(4) GetDSData http request failed with http status 0


Please could you let us know what this refers to?

Nejc R.
8-3-21
This is calling downloadinfo.hansaworld.com and its attempting to get information about the machine its running on (public IP & country). In some cases used for download sessions.
Brittany McGrath
9-6-21
HI Sanjay,

Following up to see if Nejc's response has helped with your question or if you require additional assistance?

Kind regards,
Brittany (HansaWorld)
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