Q&A
THREAD Message in logs
Sanjay Parbhoo
7-28-21
Operating system: macOS
Hi

We are seeing the following message in the logs.

/THREAD(4) GetDSData http request failed with http status 0


Please could you let us know what this refers to?

Reply
Nejc R.
8-3-21
This is calling downloadinfo.hansaworld.com and its attempting to get information about the machine its running on (public IP & country). In some cases used for download sessions.
Reply
Brittany McGrath
9-6-21
HI Sanjay,

Following up to see if Nejc's response has helped with your question or if you require additional assistance?

Kind regards,
Brittany (HansaWorld)
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Logo on bottom left of Navigation window
Hi there, We have noticed that when we click the "Standard ERP by HansaWorld" logo on the bottom left hand side of the main navigation window that it takes us off to our default browser a...
11:37 14 Aug 2026
Re: mailboxes with email / conference module
Reino Botha
Hi Kevin, All users require a mailbox, including Global Users. The mailbox is also required to enable access to the Personal Desktop, so it cannot be avoided even if the Email and Conference mod...
10:45 14 Aug 2026