Error during Exporting all record causes backup to fail.
Sanjay Parbhoo
11-24-21
Operating system: Windows
An error when exporting old records is causing the nightly backup to fail. Sounds like something happened on the 20th to cause this. Is there a way to resolve this? The have been running all week and restoring to a backup from a week ago is not an option.

2021-11-24 16:24:07 Exporting old records
2021-11-24 16:29:00 failed to export old record from register IVVc user SS at 2021-10-20 10:44:00
2021-11-24 16:29:02 failed to export old record from register ORVc user SS at 2021-10-20 10:39:45
2021-11-24 16:29:02 failed to export old record from register ORVc user SS at 2021-10-20 10:44:00
2021-11-24 16:29:21 failed to export old record from register POVc user JSS at 2021-10-20 09:03:26
2021-11-24 16:29:21 failed to export old record from register POVc user JSS at 2021-10-20 09:10:33
2021-11-24 16:29:21 failed to export old record from register POVc user KW at 2021-10-20 09:29:00

2021-11-24 16:29:21 failed to export old record from register POVc user KW at 2021-10-20 09:30:44
2021-11-24 16:29:21 failed to export old record from register POVc user JSS at 2021-10-20 08:47:34
2021-11-24 16:29:21 failed to export old record from register PRVc user SS at 2021-10-20 10:39:41
2021-11-24 16:29:24 failed to export old record from register PUVc user JSS at 2021-10-20 09:02:57
2021-11-24 16:29:24 failed to export old record from register PUVc user JSS at 2021-10-20 09:10:22
2021-11-24 16:29:24 failed to export old record from register PUVc user KW at 2021-10-20 09:29:05
2021-11-24 16:29:24 failed to export old record from register PUVc user KW at 2021-10-20 09:30:50
2021-11-24 16:29:26 failed to export old record from register QTVc user SS at 2021-10-20 10:44:00
2021-11-24 16:29:26 failed to export old record from register QTVc user SS at 2021-10-20 08:41:17
2021-11-24 16:29:26 failed to export old record from register QTVc user SS at 2021-10-20 08:41:44

2021-11-24 16:29:27 failed to export old record from register UserVc user JSS at 2021-10-20 08:42:17
2021-11-24 16:29:27 failed to export old record from register VIVc user JSS at 2021-10-20 08:43:37
2021-11-24 16:29:27 failed to export old record from register VIVc user JSS at 2021-10-20 08:46:39
2021-11-24 16:29:45 failed mark text-backup as complete
Bror-Erik Kotiranta
11-25-21
Hello,

able to provide info on version etc please?
I do not know why this would happen, have not seen it myself. Will ask a programmer to comment
Sanjay Parbhoo
12-23-21
The issue seemed to be with the location of the backup file. I changed the path, and then after that the backup was completed and I was able to restore and rebuild the database.

Closed

Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Piotr Wycichowski
Hi, I need very quick support. We've just upgaraded our SERP from version 250507/85558691 to 260126/85561335 (on Mac server). When server process was started, the folder EmailGateway was autom...
08:56 10 Mar 2026
Hi Bror-Erik, Thanks for your reply. We've done further testing and we've discovered that it is only my Windows 11 laptop that has this message about downloading components. Other coll...
12:04 27 Feb 2026