POS returns
Katrīne Žunna-Veličko
1-17-23
Operating system: macOS
Hi,

We have a customer who has Queue (FIFO) Cost method.
They sell items in POS. At the end of the day, a Depreciation record is created to write off this Item.
* The Cost is chosen by the Cost method (FIFO) - OK


If their customer comes and returns the Item, then at the end of the day the system creates a Good Receipt record.
* The Cost is taken from Items cards (Weight Average or Latest Purchase price - depends on the Item cards set up)
* In the end, you can’t return the Item with the same cost price as when you sold the item.

How correct is that?

Is there a solution to get/insert the correct Cost Price when the Item is returned in POS?

Thank you!
Really waiting for the answer here.
Carolina Valentino
2-6-23
hello Katrine. there is a setting in Stock >> settings >> Cost Accounting.. where you have to set the cost for returns

what do you have there ?

thanks
Eberstein Business Solutions
4-12-23
Created byCarolina Valentino13:39 6 Feb 2023
hello Katrine. there is a setting in Stock >> settings >> Cost Accounting.. where you have to set the cost for returns what do you have there ? thanks
Hello, Carolina,

in Stock >> settings >> Cost Accounting for returns checkbox "Original cost on Returned Goods" is ticked
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