POS returns
Katrīne Žunna-Veličko
1-17-23
Operating system: macOS
Hi,

We have a customer who has Queue (FIFO) Cost method.
They sell items in POS. At the end of the day, a Depreciation record is created to write off this Item.
* The Cost is chosen by the Cost method (FIFO) - OK


If their customer comes and returns the Item, then at the end of the day the system creates a Good Receipt record.
* The Cost is taken from Items cards (Weight Average or Latest Purchase price - depends on the Item cards set up)
* In the end, you can’t return the Item with the same cost price as when you sold the item.

How correct is that?

Is there a solution to get/insert the correct Cost Price when the Item is returned in POS?

Thank you!
Really waiting for the answer here.
Carolina Valentino
2-6-23
hello Katrine. there is a setting in Stock >> settings >> Cost Accounting.. where you have to set the cost for returns

what do you have there ?

thanks
Eberstein Business Solutions
4-12-23
Created byCarolina Valentino13:39 6 Feb 2023
hello Katrine. there is a setting in Stock >> settings >> Cost Accounting.. where you have to set the cost for returns what do you have there ? thanks
Hello, Carolina,

in Stock >> settings >> Cost Accounting for returns checkbox "Original cost on Returned Goods" is ticked
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Carolina Valentino
are the activity set as Hansamanuals said? https://www.hansamanuals.com/main/mailnumber___62526/theconf___231/manuals/version___20250224/langcode___es/hwconvindex.htm?shortcode=HW0301SETTINGS_Order...
17:20 4 Apr 2025
Paul Timms
SendWebRequest3 is a boolean function, so if this returns true and the reply header has an accepted status, you can assume that the data was sent successfully and perform some actions on the record th...
11:12 4 Apr 2025