Password Characters
10-30-25
Operating system: Windows
Hi there,

We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines.

We are aware that the characters of £ (pound sign), . (dot) and * (asterix) cause issues if they are used in passwords, this appears to be the same in the new version.

It also looks like we have 2 other characters to add to the list. It appears that using either < (less than) or > (greater than) now also causes issues - if we use either < or > at the end of the password on the website to change the password, we get a message saying that the passwords are not the same even though they are. If we use either < or > at the beginning or in the middle of the passwords, the website accepts the new password but then doesn’t allow us to login to SERP with that password. Have there been new issues reported with < (less than) or > (greater than) symbols?
Will there be a fix for these 5 password characters in the future?

Thanks

Best wishes

Dave
Bror-Erik Kotiranta
1-8-26
Thank you for the comments, i will forward and test these with out development team
2-27-26
Created byBror-Erik Kotiranta18:02 8 Jan 2026
Thank you for the comments, i will forward and test these with out development team
Thanks Bror-Erik 👍😊
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Piotr Wycichowski
Hi, I need very quick support. We&apos;ve just upgaraded our SERP from version 250507/85558691 to 260126/85561335 (on Mac server). When server process was started, the folder EmailGateway was autom...
08:56 10 Mar 2026
Hi Bror-Erik, Thanks for your reply. We&apos;ve done further testing and we&apos;ve discovered that it is only my Windows 11 laptop that has this message about downloading components. Other coll...
12:04 27 Feb 2026