File not found. WebUpdatingAction.hal
Sanjay Parbhoo
7-26-17

Hi

We have a customer that is using the webshop. Unfortunately, their customers are periodically getting this error message when attempting to login

File not found. WebUpdatingAction.hal

This is intermittent and cannot be replicated.


Any help would be greatly appreciated.

/Sanjay Parbhoo
Diana Klobukowska
7-26-17
Hi Sanjay,

You would need to have somebody investigate their system. They should update to latest version, it may be a fixed bug.
From the problem description, it seems that the error message is of lower relevance, as it happens intermittently.
Number one thing to attempt is to see if it happens in the latest version released.

Kind Regards
HansaWorld Team
Lee D Papworth
11-22-17
We had this problem. It is over come by ticking "Updating Web calls while running reports " in the unsupported tab in Optional Features.
Andreas Styrnell
11-24-17
Hi,

Regarding setting - "Updating Web calls while running reports "
Anyone knows what this setting is doing, and what the risks are, since it´s unsupported?

//Andreas Styrnell
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Gatis Jansons
Hi. This was a bug related to GATE user login which was already fixed. We merged it back into 2026-01-26 dated release in build 1338...
14:15 17 Mar 2026
Hi Bror-Erik, Thanks for your reply. We've done further testing and we've discovered that it is only my Windows 11 laptop that has this message about downloading components. Other coll...
12:04 27 Feb 2026