Q&A
File not found. WebUpdatingAction.hal
Sanjay Parbhoo
7-26-17

Hi

We have a customer that is using the webshop. Unfortunately, their customers are periodically getting this error message when attempting to login

File not found. WebUpdatingAction.hal

This is intermittent and cannot be replicated.


Any help would be greatly appreciated.

/Sanjay Parbhoo
Reply
Diana Klobukowska
7-26-17
Hi Sanjay,

You would need to have somebody investigate their system. They should update to latest version, it may be a fixed bug.
From the problem description, it seems that the error message is of lower relevance, as it happens intermittently.
Number one thing to attempt is to see if it happens in the latest version released.

Kind Regards
HansaWorld Team
Reply
Lee D Papworth
11-22-17
We had this problem. It is over come by ticking "Updating Web calls while running reports " in the unsupported tab in Optional Features.
Reply
Andreas Styrnell
11-24-17
Hi,

Regarding setting - "Updating Web calls while running reports "
Anyone knows what this setting is doing, and what the risks are, since it´s unsupported?

//Andreas Styrnell
Reply
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