Q&A
Decimal places in value fields in documents
Sanjay Parbhoo
1-9-17
8.2

Hi, I have a customer who is experiencing the problem below.

- Every now and then, all documents with value fields are being printed with 7 decimal places. A restart of the service seems to resolve it.


Has anyone experienced this? and if so, do you know the cause and if there is a fix? I have no idea how to report.

/Sanjay Parbhoo [2017/01/09 15:14 PM]
------------------------------------------------------------------------
Reply
Diana Klobukowska
5-15-17
Hi Sanjay,

as it was already suggested by other partners:
"restarting was solving the issue as well as updating/saving Round Off setting in System module."
"Changing the rounding setting to anything else and then back to the previous seems to be also fixing it (to avoid restart)"

and I will try to find out internaly as well
Kind Regards,
Diana Klobukowska
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Re: App Message on new version
Hi again, do we know what it's trying to download, if we download it, it may make the message go away? Thanks...
11:16 30 Oct 2025
Password Characters
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. ...
11:09 30 Oct 2025