Decimal places in value fields in documents
Sanjay Parbhoo
1-9-17
8.2

Hi, I have a customer who is experiencing the problem below.

- Every now and then, all documents with value fields are being printed with 7 decimal places. A restart of the service seems to resolve it.


Has anyone experienced this? and if so, do you know the cause and if there is a fix? I have no idea how to report.

/Sanjay Parbhoo [2017/01/09 15:14 PM]
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Diana Klobukowska
5-15-17
Hi Sanjay,

as it was already suggested by other partners:
"restarting was solving the issue as well as updating/saving Round Off setting in System module."
"Changing the rounding setting to anything else and then back to the previous seems to be also fixing it (to avoid restart)"

and I will try to find out internaly as well
Kind Regards,
Diana Klobukowska
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