Q&A
Decimal places in value fields in documents
Sanjay Parbhoo
1-9-17
8.2

Hi, I have a customer who is experiencing the problem below.

- Every now and then, all documents with value fields are being printed with 7 decimal places. A restart of the service seems to resolve it.


Has anyone experienced this? and if so, do you know the cause and if there is a fix? I have no idea how to report.

/Sanjay Parbhoo [2017/01/09 15:14 PM]
------------------------------------------------------------------------
Diana Klobukowska
5-15-17
Hi Sanjay,

as it was already suggested by other partners:
"restarting was solving the issue as well as updating/saving Round Off setting in System module."
"Changing the rounding setting to anything else and then back to the previous seems to be also fixing it (to avoid restart)"

and I will try to find out internaly as well
Kind Regards,
Diana Klobukowska
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Re: Re: Periodic Customer Statement
Hello, Kindly please report the bug so that we can further investigate and resolve it. Thank you. Best regards, Benjamin...
11:31 3 May 2024
Re: Client Hansa.HDB
Hi, No changes should have been made that would increase client's HDB file. Please try to delete HANSA.HDB from client folder and reconnect to server and check if it will grow to 30MB again. ...
10:14 30 Apr 2024