HW crashes while printing in Ventura
Neil
7-19-23
Operating system: macOS
We have a user on MacOS Ventura 13.01 that crashes about 75% of the time while printing. Other users on older versions of MacOS have not reported issues so I suspect that this is the problem.

They are running 8.5 2022-03-03. Is this a known issue that has been repaired in a newer version or is there some workaround?
8-7-23
Hey!

I have asked a PM to reach out to you to investigate this and see if repeatable.

Martins.
Bror-Erik Kotiranta
10-9-23
Hello Neil,

i have heard of such on issue in the past, but i do not recall was it in your version or older. Since then, the customer that had this problem does not have this problem anymore as they have updated their server.


I would suggest that you make a test system with your data on the newest release that we have, and then test how it looks
Br, Bror-Erik
Brittany McGrath
11-6-23
Hi Neil,
Checking in to see if the suggestion in the last reply was of help for you?
Are you still experiencing this issue?
Please advise. Thank you.
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