Forum - Get thread error

Get thread error

Sanjay Parbhoo

2017-06-15

Hi

Can anyone tell me what "Get thread error" means. A user is getting this on his client and has to force quit the client through task manager to restart it.

Diana Klobukowska

2017-06-22

Hi Sanjay,
Is it a message from Standard ERP for sure? Looks like its a operating system message (WIN)

Regards,
HansaWorld Team

Sanjay Parbhoo

2017-07-03

Created byDiana Klobukowska09:15 22 Jun 2017

Hi Sanjay, Is it a message from Standard ERP for sure? Looks like its a operating system message (WIN) Regards, HansaWorld Team

Yes this is a HW SERP Error.

See link below for a screenshot.

https://dl.dropboxusercontent.com/u/1019053/Jing/GetThreadError.png

Diana Klobukowska

2017-07-07

Hi Sanjay

this looks like a bug definitely
Please report it as a bug stating the steps how to repeat it

Kind Regards
HansaWorld Team

Sanjay Parbhoo

2017-07-10

Created byDiana Klobukowska12:40 7 July 2017

Hi Sanjay this looks like a bug definitely Please report it as a bug stating the steps how to repeat it Kind Regards HansaWorld Team

Hi Diana

We are not able to repeat it, please could you check what conditions need to be present for this message to appear. i.e what does it mean?

Thanks

Diana Klobukowska

2017-07-21

Hi Sanjay,

I got a confirmation that this is a bug in our software. It might be fixed in newer versions and should be tested, repeated and reported with Product Management. It can potentially be a problem with a badly written HAL customization.

The technical description of the error is that the client attempted to send a message to the server at a time when it was already waiting for the server to reply to a previous message.

Kind Regards
HansaWorld Team

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