Integrations with third parties
Telephony > Integration with Cisco PBX
Paul Timms
8-19-20
Operating system: Windows
A customer is using a Cisco BE6000 PBX. What is involved in connecting SERP to it, in order to use the telephony features of SERP (activity creation etc.)?
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Carolina Valentino
8-28-20
thanks for contact us, we are checking the issue, i ll contact you soon
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Simone M.
8-28-20
The softphone can connect to any SIP server (it does not have to be an Asterisk server).
The PBX connection contain the address of the SIP server, and the Person card contain the SIP username and password.
Of course in this case, you won't be able to manage the Cisco BE6000 from SERP
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