I have a query from one of our clients, the function to download Backups do not work on MyStandard.
When we select: List of Backups > select file > download = nothing happens
Hello! After seeing that you are on an older version, you will not have this option. We are currently investigating and will get back to you with some possible solutions :)
Hi, from our analysis, we see that your connectivity to our cloud is intermittent, causing MyStandard to not be able to connect to your local server machine to fetch your backups. Please double check your internet connectivity.
Clients have their own cache, and then the server has the shared cache, if you want it kind of black and white.
Presense should be there as far as i know...
Hello Paul,
That is something only HansaWorld can do. But that would help to understand is that causing the problem and - if so - we fix the issue.
Additional information is appreciated.
Yavuz...
