Q&A
Reports not agreeing? Wondering if anyone can tell why.
wdinzey@dpdsoftware.ca
3-4-18
Hi,

My client runs a report for a customer for the month of April 2014.

The Accounts Receivable report shows 5084.89 due

The Periodic Customer Statement (FORM) shows 5084.89
The Periodic Customer Statement (REPORT) shows 4634.89 (exactly $450.00 difference)


I have 3 PDF show each report and on the comparison of the two Periodic Customer Statements I have circled the transaction that is not being calculated correctly.

M confusion is what could be going on differently behind each of the Periodic Customer Statements as far as how the FORM is implemented and the REPORT as I cannot see how the client data could be causing this.

Omar Dottin
3-5-18
Hi Wayne, we are investigating this issue and will let you know our findings. Thanks!

HW Support
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