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extension = ".xml"; fromfolder = "Orders/import/"; filename = FileNameFromFolder(fromfolder,extension); The FileNameFromFolder function reads files with non-XML extension...

Created byAndis Blicāns, Grasko02:35 7 July 2025

11:16 29 Oct 2025
Aldevinas Katkus

Webclient in version 8.5 250507/85558691 - how to set it up?

Hi, Is somebody experienced in necessary settings for successful connection to server using webclient. When I tried, I got warning in brower, that Web client settings for HTTPS is not setup. So I tri...

Created byPiotr Wycichowski12:59 21 July 2025

Technics>>Settings>>Services Cache

In sample data, Services Cache contains a long list of services and hosts. In customer systems, many of these are missing. For example, sample data contains this line: PRESENCE 3.64.101.44 443 ...

Created byPaul Timms16:57 5 Jun 2025

10:55 7 July 2025
Bror-Erik Kotiranta

Holding wrong DV

What does "holding wrong DV" mean in hansa.log? Our customer's system crashed and restarted this morning, and this was the last message in the log before it restarted. The user it has ...

Created byPaul Timms11:24 30 Jun 2025

10:45 7 July 2025
Yavuz Yigiterhan

Unable to delete wrong PO>>GRN

Am unable to either delete or invalidate wrong Purchase Order. i have invalidated later records from the PO like the Purchase Invoice and Payment but couldn't delete or invalidate the GRN so it s...

Created by14:05 29 May 2025

09:29 13 Jun 2025
Arzu Erdogdu

Server crash with EInvoicing function

Hi, Since Monday I´m having a problem with a production server of a customer related to EInvoing in Argentina. Once a user send an Invoic to register electronically, system create a register EInvoic...

Created byGastón Salomone15:00 25 Apr 2025

09:46 14 May 2025
David Delač

DBHold and DBFlush

Are DBHold and DBFlush still useful? I've seen them in some source HAL but they may be very old HAL functions. I'm wondering if there good reasons to use them, for performance optimisation?...

Created byPaul Timms17:05 28 Apr 2025

17:53 29 Apr 2025
Paul Timms

customised UserVc problems

Can we customise UserVc? We have added a few fields to UserVc register and they failed to import into v. 2024-11-20 from v. 2023-02-08. Instead of customised field values we have in the matrix under &...

Created byAldevinas Katkus08:25 23 Jan 2025

14:11 15 Apr 2025
David Delač

Order Classes and automatic Activities for Service Orders

...

Created byPiotr Wycichowski09:26 18 Feb 2025

17:20 4 Apr 2025
Carolina Valentino

Problem with communication SERP 241211 on Sequoia 15.2

Hi, We noticed weird behaviour of version SERP 8.5 241211/85557168 when client upgraded system MacOS to Sequoia 15.2. Client 1 can connect in LAN without any problem, while client 2 - not (looking fo...

Created byPiotr Wycichowski10:07 9 Jan 2025

14:21 25 Jan 2025
Bror-Erik Kotiranta

Idle User Timeout

Hello, System >> Settings >> Optional Features >> Idle User Timeout (Minutes) this is configured to 15 minutes in my setup. is there a way to make this works per user? or skip some ...

Created byIbrahim Bashir04:56 29 Nov 2024

09:57 10 Dec 2024
Brittany McGrath

Server crash with CopyDVP

Windows server. 8.5 2023-02-08 (build 85510137) Server started to crash every time we run reports, e.g, Trial Balance. The error is always the same: CopyDVP holdCnt!=0 Server log: 2024-09-05 16:07:0...

Created byAldevinas Katkus11:19 9 Sep 2024

02:08 21 Nov 2024
Brittany McGrath

REST API: Access to new hal registers

Hello. Have issue when try to GET data from new hal custom register Recordbegin(CustomItemStatusVc,-,""); RecordField(Code,M4Code,60,INVc); ... MainKeyBegin(Code,0); ...

Created by12:22 24 Sep 2024

10:41 16 Oct 2024
Gatis Jansons

Reset Password email not coming through

We have a customer whose reset password email is not being received. I can see multiple reset requests against this email address, but the email never reaches out spam filter so it doesn't appea...

Created byVaughan Data Systems10:14 1 Dec 2023

09:13 17 July 2024
Jennifer

Periodic Customer Statement

When I try running the periodic customer statements(bulk) for customers with debts, it shows duplicating values for different customers. However when I run individual customer statements it shows corr...

Created by11:44 13 Apr 2024

20:44 1 July 2024
Yavuz Yigiterhan

Task Manager - refreshing the list

Hi, I noticed that when I create an Activity as the To do (task type) for myself, then I can see this task immediately on the list of Task Manager. When somebody else will do the task for me, then is...

Created byPiotr Wycichowski08:25 10 May 2024

20:41 1 July 2024
Yavuz Yigiterhan

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