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Strange HAL issue
My hal file in v. 8.4 2017-07-26 caused the application to crash with "runtime error, hal stack is:Fatal: Internal value stack full". I could not figure out for 2 hours what is going on, because the s...
Created byAldevinas Katkus07:53 13 Dec 2018
57
1
13:35 13 Dec 2018
Jarek Jamroszczak
Distribute compiled Halcust/Halptch
Hi, I have two requirements that involves compiling halcust/halpatch hal files. A Customer requieres to distribute only compiled hal files, not the source code human readable that SERP usually use...
Created byGastón Salomone13:13 12 Dec 2018
33
1
13:34 13 Dec 2018
Jarek Jamroszczak
Local Optional Features
In System > Settings > Local Optional Features are two settings: Reconnect, and Save Open Windows. They both have the same three options: System Default Automatically Never I understand Automatical...
Created byPaul Timms16:00 5 Dec 2018
25
1
12:25 11 Dec 2018
Giuseppe L.
Invoice Journal - Item Group selection
Hello! A customer has found an issue in 8.1 that still appears to be in the latest version of Hansa. Using sample data, if you duplicate sales invoice 10000010, add the item 20202 on row 3, save and ...
Created byVaughan Data Systems12:02 29 Nov 2018
31
5
17:39 29 Nov 2018
Vaughan Data Systems
Arabic Invoice Printing
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Created by11:34 26 Nov 2018
37
3
16:13 27 Nov 2018
David Delač
Today Backup is not enough - Business Continuity is the standard.
Hi, We have a bit of a challenge and I am hoping HW has some support here or is working on this. One of our larger manufacturers have began implementing a strategy to ensure that the business will ...
Created bywdinzey@dpdsoftware.ca19:30 3 Nov 2018
69
3
00:59 23 Nov 2018
wdinzey@dpdsoftware.ca
Upgrading with halcust and halpatch
When upgrading using MyStandard, what is the correct procedure to apply a new halcust and halpatch? The upgrade option lets you apply a halcust or halpatch folder, which I'm told should be a zip fil...
Created byPaul Timms13:59 17 Jan 2018
99
5
09:30 22 Nov 2018
Giuseppe L.
IP Firewall access rules for Users
It is possible to allow connect to SERP from specific IP addresses for some users grouped by access groups or sales groups? Or maybe User codes?...
Created byVadym16:23 16 Nov 2018
44
2
08:43 22 Nov 2018
David Delač
LiveSync in second company
Hello, Customer is on 8.1 2016-04-14 Recently additional company configured with LiveSync clients. On the second company it is not possible to do row operations (like Amend Line or Delete Row). The mo...
Created byStd Accounts Test05:06 21 Nov 2018
41
3
08:27 22 Nov 2018
David Delač
Print many Contact labels to one PDF
Module CRM - Forms - Contact Labels In SERP 6.4 all printed labels was connected to one print job or one PDF when I send print to preview on macOs client. And I had one PDF with many pages with labels...
Created byVadym16:12 9 Nov 2018
43
4
11:54 21 Nov 2018
Martins Gulbis
Old Hal-Source
Hi, I need to get the Finnish Hal-source code for 8.1-151215. Any of you guys know how to find it, or has it? regards Andreas Styrnell Applitron...
Created byAndreas Styrnell15:45 15 Nov 2018
31
2
09:02 21 Nov 2018
Gabriella Robertson
Attachements not downloading / opening on windows
Hey guys. For quite some time I have now been having problems with my windows users that I can't repeat on sample demo data ... but the issue is there. So this applies to versions from 8.1 to 8.4. I...
Created bySiniša Peteh04:02 13 Nov 2018
27
2
13:47 15 Nov 2018
Giuseppe L.
RecSClass & duplicate button
When you open RecSClass window from INDClass you would like to click on a selection and use the button "Duplicate" that is located on RecSClass. At the moment this can't be done because the moment you...
Created bySiniša Peteh13:49 1 Oct 2018
43
3
12:45 15 Nov 2018
Giuseppe L.
Text backup won't import - GlobalUserPasswdVc
We are looking to upgrade a customer but Hansa won't import their backup anymore. We've tried various different versions of Hansa, but it seems to be an issue with the database. When doing an import...
Created byVaughan Data Systems12:00 2 Nov 2018
62
5
12:30 13 Nov 2018
Agnieszka Klimkiewicz
Importing while report running
Version: SERP 8.3 I notice that when a user is executing a long running report (CuArtSTRn for example) that import procedures seem to be blocked while the report is processing with the log message: ...
Created byNeil18:21 8 Nov 2018
22
1
22:44 8 Nov 2018
Paul Timms
Bar code with Code128
Hello, How to make settings in SERP so I can print barcode with style Code128? We have tried 6 different fonts with no success - barcodes can be printed but they aren't readable with barcode scanner...
Created byEle-Riin Raudsepp08:18 5 Nov 2018
50
4
18:15 8 Nov 2018
Vadym
Contacts require e-mail address
I'm setting up a system in 8.5 2018-10-04. When saving a new Contact record, and the e-mail address is blank, the message "May not be blank" appears, and the cursor takes you to the e-mail field. If a...
Created byPaul Timms13:18 26 Oct 2018
30
3
22:10 4 Nov 2018
Giuseppe L.
script error on Windows client
One of my customers is having a script error on their windows client. Error name is "iQuery" is undefined and the URL being referenced is https://selfservice.telone.co.zw/lib/datatables.net/js/jquer...
Created byHANSA-INTEGRITY BUSINESS SOLUTIONS IBS04:40 30 Oct 2018
26
1
09:36 31 Oct 2018
Tayla
Invoices in Saudi
Hi there, Client is doing Business in Saudi Arabia, customer was now told that they need it all in Arabic. Any body doing business in Saud with solutions? Reino ...
Created by09:22 30 Oct 2018
36
2
07:18 31 Oct 2018
Jana Belugina-Ivanova
How disable automatic popup special paste window while start typing?
For some cases automatic popup list of records when user start typing data to field is unwanted. How we can disable automatic popup for current field or for all field in SERP?...
Created byVadym13:00 24 Oct 2018
48
1
10:31 25 Oct 2018
Giuseppe L.
System allowing Credit Note to be invalidated after it is used in rece
Hi, SERP is allowing Credit Notes to be invalidated after it is used in receipt and applied to an invoice but does not reverse the application to that invoice. Is this a bug or is this a normal w...
Created bywdinzey@dpdsoftware.ca17:07 16 Oct 2018
32
3
18:51 20 Oct 2018
wdinzey@dpdsoftware.ca
flds2>arp->fldcount
Can anyone tell me exactly what the error "flds2>arp->fldcount" means? (Standard ERP v 8.4) Once a client attempts to connect to the server this error appears and shuts down. All I could discern is...
Created byNeil23:52 1 Mar 2018
89
5
15:25 15 Oct 2018
Gastón Salomone
rebuilding DB via mystandard fails
On premises installation (Windows). server version 8.4 2017-11-25 (build 84190914) "Rebuild database" fails with an error message "configuration error" shown in the mystandard. I can see backup succee...
Created byAldevinas Katkus11:05 11 Oct 2018
21
2
12:58 12 Oct 2018
Tomas J.
Select Company Window
Good day, I have a customer that has multiple Companies. They want to Hide the companies on the Clients that doesn't have to log into those companies. Is there a way to do this? Kind Regards Rei...
Created by15:47 11 Oct 2018
29
1
11:22 12 Oct 2018
Giuseppe L.
Global user unable to access companies listed
Hi, One of our clients have a Global user setup in two companies, in one of the companies they can login without any issues, but when attempting to login to the other company, Hansa give message "E-...
Created byCozatec Global User15:11 23 July 2018
62
4
12:08 10 Oct 2018
Paul Timms
Latest Posts
Re: Re: Periodic Customer Statement
Hello, Kindly please report the bug so that we can further investigate and resolve it. Thank you. Best regards, Benjamin...
11:31 3 May 2024
Re: Client Hansa.HDB
Hi, No changes should have been made that would increase client's HDB file. Please try to delete HANSA.HDB from client folder and reconnect to server and check if it will grow to 30MB again. ...
10:14 30 Apr 2024