On-screen reports on macOS Big Sur version
11-23-20
Operating system: macOS
Hello,

One of our customer updated to Ben Sur last week and there is an issue with the on-screen reports.
They are not visible.
Not empty, there is information there, but it is not visible at all.
Reports are fine on Excel, file, Clipoard, etc.
If you run the report on screen, it's like it's written in invisible ink... if you choose Send to file or Send to Excel from the small cog menu, it sends the info to file or to Excel.
Customer is on 8.4 version and this happens on 8.3 versions also.


Does anyone has a trick for repairing that?
Updating to 8.5 is not an option for the moment.

Thank you!
Flaviana Chiriac
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Gastón Salomone
Hi David, Since this happend in a timed task and its a memory problem, system crash and there are not any messages in hansa.log In hansa log. last lines are following: 2025-04-24 22:48:20 runn...
16:15 25 Apr 2025
Paul Timms
Thanks David! I'll give that a go and confirm if that works. Paul...
10:54 23 Apr 2025