Hi,

In business alerts module, there is an option to send alert via email.


we have setup external emails for periodic statements and they are working okay.

We created notification type for business alerts to send notification via email. However, the emails sent via business alerts are only going to the Hansaworld internal mailbox.

is this how it should work?

How can we make sure the users get the email on their outlook mailbox?

Regards,
Lilian