sender's address when sending invoices
Aldevinas Katkus
4-9-18
What is the proper way to set the "from" email address to some common email address, such as accounting@somecompany.com (not a personal mailbox) when sending invoices?

There is a setting in the sales ledger>>invoice mail settings to specify the sender's address, though if I specify a conference here I cannot see the these mails in my mailbox, I have to open a conference, even though I specify the same conference access group in my personal mailbox and the conference (maybe I have missed something here).
Sanjay Parbhoo
4-9-18
Hi Aldevinas

I believe the maintenance routine sends it from the current users mailbox. You specify the users email address on the mailbox identifier field and the person card.
Aldevinas Katkus
4-10-18
Hmm, there are a few users, who can send invoices, we need to specify "from" address of the accounting department, not the personal address. Changing an email address in the person's record is not an option.
Sanjay Parbhoo
4-10-18
I don't think there is an option without HAL. I would suggest changing the routine with HAL to be sent from a conference.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Kevin Okello
Hi Andis, Thank you for reaching out regarding "HAL Code Quality Control with AI." The project is currently in its final stages. Once complete, an official release statement and a tech...
15:39 25 Jun 2026
Piotr Wycichowski
Is it somehow possible to support such kind of address row in external email outgoing from SERP? Sometimes we want to redirect the reply from recipient for particular e-mail address different from se...
11:10 12 Jun 2026