Q&A
os fd exception
11-30-18
Can someone please explain to me the meaning of the following exception. When i see this exception in hansa.log, the system hangs and I have to restart it.

2018-11-30 10:03:59 (-1) /THREAD(2) SOCKET [60] os fd 890 got exception, removed listener
2018-11-30 10:04:01 (-1) /THREAD(2) SOCKET [143] os fd 4344 got exception, removed listener
2018-11-30 10:04:02 (-1) /THREAD(2) SOCKET [137] os fd 4337 got exception, removed listener
2018-11-30 10:04:04 (-1) /THREAD(2) SOCKET [189] os fd 4395 got exception, removed listener
2018-11-30 10:04:06 (-1) /THREAD(2) SOCKET [136] os fd 4336 got exception, removed listener
2018-11-30 10:04:09 (-1) /THREAD(2) SOCKET [150] os fd 4353 got exception, removed listener
2018-11-30 10:04:11 (-1) /THREAD(2) SOCKET [152] os fd 4355 got exception, removed listener
2018-11-30 10:04:13 (-1) /THREAD(2) SOCKET [177] os fd 4381 got exception, removed listener
2018-11-30 10:04:18 (-1) /THREAD(2) SOCKET [156] os fd 4359 got exception, removed listener
2018-11-30 10:04:24 (-1) /THREAD(2) SOCKET [196] os fd 4402 got exception, removed listener
2018-11-30 10:04:24 (-1) /THREAD(2) SOCKET [195] os fd 4401 got exception, removed listener
2018-11-30 10:04:26 (1) KS Level 1 processed -61.63 percent, found 394 376 records
2018-11-30 10:04:30 (-1) /THREAD(2) SOCKET [159] os fd 4362 got exception, removed listener
David Delač
11-30-18
Hello,

Thank you for your enquiry.

Could you please provide me with following information:
- what version are you using?
- could you please paste what happens in the hansa.log file before it hangs?

- are you able to repeat this issue consistently and if so, please open a bug report on our Issue Tracker according to our policy.

Best Regards,
David D.
HansaWorld Support
Reply
12-7-18
Created byDavid Delač10:33 30 Nov 2018
Hello, Thank you for your enquiry. Could you please provide me with following information: - what version are you using? - could you please paste what happens in the hansa.log file before it hangs? - are you able to repeat this issue consiste
Hi David

Thanks for the reply, here are the detail:
- Standard ERP 8.4 2018-07-26 Build 84192011

- BUY fide = StockMovVc kdp->textstart = Prntdf
2018-12-07 13:00:39 BUY DB-LOG fullkeyname = 3:StockMovVc:PRNTDF kdp->textstart = Prntdf
2018-12-07 13:00:39 BUY D4IndexDelete found no record
2018-12-07 13:00:39 BUY CAUTION! The database might be damaged. If you have tried a normal backup and that failed, we suggest you choose to create and save a raw data export from the next dialogue box

2018-12-07 13:00:51 /THREAD(2) SOCKET [25] os fd 592 got exception, removed listener
2018-12-07 13:00:59 /THREAD(2) SOCKET [33] os fd 553 got exception, removed listener
2018-12-07 13:01:04 /THREAD(2) SOCKET [52] os fd 828 got exception, removed listener
2018-12-07 13:01:19 /THREAD(2) SOCKET [56] os fd 830 got exception, removed listener
2018-12-07 13:01:23 /THREAD(2) SOCKET [17] os fd 354 got exception, removed listener
2018-12-07 13:01:24 /THREAD(2) SOCKET [54] os fd 829 got exception, removed listener

2018-12-07 13:01:25 BUY Caught signal SIGTERM, quitting

- It look like it has to do with printing Stock Movements, sometimes the system crash by itself and other time it go into R1 mode and needs to be killed with sure kill.

Regards
Tendai

Reply
David Delač
12-14-18
Hello,

Thank you for additional information. Could you please send me datadef for StockMovVc because this seems like you have problems with unique index.

Best Regards,

David D.
HansaWorld Support
Reply
1-30-19
Created byDavid Delač10:36 14 Dec 2018
Hello, Thank you for additional information. Could you please send me datadef for StockMovVc because this seems like you have problems with unique index. Best Regards, David D. HansaWorld Support
Hi. Kindly avail your email address.
Reply
2-21-19

This is a section of our datadef.hal that refers to StockMovVc

RecordAddBegin(StockMovVc,"gmsador5130");
RecordField(ADORLocked,M4Mark,0,0);
RecordField(ADOROutSM,M4Long,0,0);
RecordField(ADORInSM,M4Long,0,0);
EndRecordAdd;
Reply
David Delač
12-28-19
Hi,

Sorry for a very late response. Do you still have issues with this in our latest 8.5 version?

Best Regards,
David D.
HansaWorld Support
Reply
Aldevinas Katkus
4-6-23
I had the same error today on v. 2022-03-03. I entered a new activity and clicked Cancel on another instance of activity window with status "new". This crashed the client. I believe one of those Activity windows was opened via "New Activity" drill down in the report.
I could not repeat is again.

2023-04-06 09:09:16 (1) AK/THREAD(12) 1 running reports, duration for ActCalendarRn was 0.12 seconds, of which 0.00 was used in 0 steps
2023-04-06 09:09:46 (1) SYSTEM Logoff xxxx:53525: exception on fd
2023-04-06 09:09:46 (1) AK CallHal("CallUnRegisterFromPresenceServer")
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