Q&A
Mail dissapearing into the void
Aldevinas Katkus
5-12-17
I started our mail gateway and received this error:
2017-05-12 08:54:06 GATE 8.3 2017-02-12 (build 83250203)
2017-05-12 08:54:06 GATE *** RELOAD UI FULLY ***
2017-05-12 08:54:06 GATE *** RELOAD LANGUAGES ***
2017-05-12 08:54:06 GATE activate language LIT
2017-05-12 08:54:07 GATE activate language LIT done
2017-05-12 08:55:38 RecAndPush styp = 0
2017-05-12 08:55:38 WARNING! No e-mail address found, and postmaster not correctly configured. Mail dissapearing into the void...
2017-05-12 08:55:41 RecAndPush styp = 0
...
the same error repeats.
..
2017-05-12 08:56:02 WARNING! No e-mail address found, and postmaster not correctly configured. Mail dissapearing into the void...
2017-05-12 08:56:07 GATE Uždaryti duomenų bazę (close the database)


eventually the gateway closed itself.
I haven't changed any settings. It worked before. What is the reason for this errror?
Diana Klobukowska
5-12-17
Hi Aldevinas,

The error message says that No e-mail address found, and postmaster not correctly configured.
Please check that the postmaster settings are correct and also if the email address is correct.

Kind Regards
HansaWorld Team
Reply
Aldevinas Katkus
5-12-17
Postmaster settings haven't changed, I checked it. Next time I started the gateway everything was correct (no errors). Which email address this error complains about? Maybe gateway received incorrectly formed email address?
Reply
Diana Klobukowska
5-15-17
The error message complains about the postmaster email.
From your description its hard to say what happend. If you notice it happens again please provide steps to repeat.

Kind Regards
HansaWorld Team
Reply
Aldevinas Katkus
5-16-17
Definately it a wrong error message. If I see it again I'll try to investigate.
Reply
Aldevinas Katkus
9-24-19
I have the same message after upgrade and it is not possible to receive emails from pop3 server:

2019-09-24 16:55:16 GATE 8.5 2019-09-15 (build 85321026)
2019-09-24 16:55:16 WARNING! No HAL function 'ResolveIncomingMail' found.
2019-09-24 16:55:16 WARNING! No e-mail address found, and postmaster not correctly configured. Mail dissapearing into the void...
2019-09-24 16:55:24 WARNING! No HAL function 'ResolveIncomingMail' found.
2019-09-24 16:55:24 WARNING! No e-mail address found, and postmaster not correctly configured. Mail dissapearing into the void...

2019-09-24 16:55:24 WARNING! No HAL function 'ResolveIncomingMail' found.
2019-09-24 16:55:24 WARNING! No e-mail address found, and postmaster not correctly configured. Mail dissapearing into the void...
Reply
Tomas J.
9-25-19
Hello,

please report a bug with all setup and steps.

As there are two ways of using email gateway now. Automatic external gateway is working fine, just tested.


Regards,

Hansaworld support

Reply
Swati D.
12-3-19
HI Aldevinas

Did you manage to report the bug? Can we close this request?


HW Support
Reply
Aldevinas Katkus
12-3-19
Created bySwati D.05:47 3 Dec 2019
HI Aldevinas Did you manage to report the bug? Can we close this request? HW Support
If I remember it right, the problem was solved by setting the database to working mode on the window which pops up when starting the client.
Reply
Swati D.
12-3-19
Thanks Aldevinas :) then will consider this request closed

Swati
Reply
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