HW crashes while printing in Ventura
Neil
7-19-23
Operating system: macOS
We have a user on MacOS Ventura 13.01 that crashes about 75% of the time while printing. Other users on older versions of MacOS have not reported issues so I suspect that this is the problem.

They are running 8.5 2022-03-03. Is this a known issue that has been repaired in a newer version or is there some workaround?
8-7-23
Hey!

I have asked a PM to reach out to you to investigate this and see if repeatable.

Martins.
Bror-Erik Kotiranta
10-9-23
Hello Neil,

i have heard of such on issue in the past, but i do not recall was it in your version or older. Since then, the customer that had this problem does not have this problem anymore as they have updated their server.


I would suggest that you make a test system with your data on the newest release that we have, and then test how it looks
Br, Bror-Erik
Brittany McGrath
11-6-23
Hi Neil,
Checking in to see if the suggestion in the last reply was of help for you?
Are you still experiencing this issue?
Please advise. Thank you.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Piotr Wycichowski
Hi, I need very quick support. We've just upgaraded our SERP from version 250507/85558691 to 260126/85561335 (on Mac server). When server process was started, the folder EmailGateway was autom...
08:56 10 Mar 2026
Hi Bror-Erik, Thanks for your reply. We've done further testing and we've discovered that it is only my Windows 11 laptop that has this message about downloading components. Other coll...
12:04 27 Feb 2026